Market Caterers Terms and Conditions

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 working days, and delivery confirmed by way of an email.

Return and Refunds policy

The provision of goods and services by Market Caterers is subject to availability. In cases of unavailability, Market Caterers will refund the client in full within 7 days. Cancellation of orders by the client will attract a 20 % administration fee.

Customer Privacy policy

Market Caterers shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa, MasterCard, EFT, or bank transfer into Market Caterer’s bank account, the details of which will be provided upon request.

Card acquiring and security

Card transactions will be acquired in Person.

Customer details separate from card details

Customer details will be stored by Market Caterers separately from card details

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Market Caterers takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Market Caterers chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Market Caterers may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Market Caterers  based in South Africa